About Course
English for Hotels is designed for hotel staff to impress foreign guests with polite English phrases professionally. It helps staff to handle problems effectively and stay committed to fulfilling every guest’s needs. The lessons will equip students with English skills for all tasks from check-in to check-out.
Course Content
Pre-test
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Pre-test: English for Hotels
Welcoming guests
Check in
Documents
Hotel amenities
Local attractions
Booking a reservation
Payment options
Check out
Customer complaints
Giving advice
Pre-test
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